Smart-locker points (Ganjeh)At 19 March 2024Company disclosed
72
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08Lockers only. Partner pickup points run under the Ganjdar line are counted separately.
Chief executiveYear to 19 March 2024Company disclosed
Ahmad Nabipour
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08
Smart-locker points in Tehran (Ganjeh)At 19 March 2024Company disclosed
61
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08
Parcels handled through partner pickup points (Ganjdar)Year to 19 March 2024Company disclosed
339,956
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08The two networks' figures sum to 590,592 parcels for the year; a chart elsewhere in the same report gives 578,888.
Users of smart lockersYear to 20 March 2026Company disclosed
480,209
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06
Tehran province's share of pickup pointsAs printed in the report for the year to 20 March 2026Company disclosed
41.6 per cent
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06Share of pickup points by province, not of parcels.
Users, year-on-year changeYear to 20 March 2026Company disclosed
60 per cent increase
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06Growth against the year to 20 March 2025.
Parcels sent through the Ganjeh serviceYear to 20 March 2026Company disclosed
3,101,041
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06Smart lockers and staffed pickup points together; about 1.73 times the previous year's 1,789,356.
Parcels delivered since launchFrom launch to 20 March 2026Company disclosed
5,480,548
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06Cumulative across smart lockers and staffed pickup points since the service began.
Smart-locker coverageYear to 20 March 2026Company disclosed
25 cities in 17 provinces
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06
Total users of the Ganjeh serviceAt 20 March 2026Company disclosed
1,167,112
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06The report counts users up to this date and does not say whether the count runs from launch or covers the year alone.
Active smart lockersYear to 20 March 2025Company disclosed
265
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06
Parcels sent through the Ganjeh serviceYear to 20 March 2025Company disclosed
1,789,356
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06
Average delivery fee with GanjehYear to 20 March 2026Company disclosed
29 thousand toman
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06The report sets this against an average of 110 thousand toman for ordinary door delivery.
Pickup-point coverageAs stated in the report for the year to 20 March 2026Company disclosed
128 cities in 31 provinces
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06
Orders delivered through smart lockersYear to 20 March 2026Company disclosed
1,152,249
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06
Active smart lockersYear to 20 March 2026Company disclosed
300
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06Up from 265 the year before, by the report's own chart.
Users of pickup pointsYear to 20 March 2026Company disclosed
755,919
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06Ganjdar points are staffed shops and service offices that hold parcels for collection.
Orders delivered through pickup pointsYear to 20 March 2026Company disclosed
1,948,792
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06
Pickup pointsAt 20 March 2026Company disclosed
856
Digikala group annual report, year to 20 March 2026 (Ganjeh section) · retrieved 2026-10-06
Parcels handled through smart lockers (Ganjeh)Year to 19 March 2024Company disclosed
250,636
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08The two networks' figures sum to 590,592 parcels for the year; a chart elsewhere in the same report gives 578,888.
Partner pickup point customer satisfaction (Ganjdar)Year to 19 March 2024Company disclosed
88 per cent
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08The company's own satisfaction figure; the report does not say how it was measured.
Smart-locker customer satisfaction (Ganjeh)Year to 19 March 2024Company disclosed
91 per cent
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08The company's own satisfaction figure; the report does not say how it was measured.
Cities with partner pickup points (Ganjdar)At 19 March 2024Company disclosed
29
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08
Cities with smart lockers (Ganjeh)At 19 March 2024Company disclosed
5
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08
Partner pickup points in Tehran (Ganjdar)At 19 March 2024Company disclosed
169
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08
Partner pickup points (Ganjdar)At 19 March 2024Company disclosed
237
Ganjeh annual performance report, year to 19 March 2024 · retrieved 2026-10-08Ganjdar is Ganjeh's network of in-person pickup points, counted separately from its smart lockers.
Network scaleFY2023-24Company disclosed
336 total points with capacity for 7,997 parcels: 72 smart-locker points (up from 32 the year before) and 237 Ganjdar pickup points (up from 19). 590,592 parcels delivered in the year and 199,501 total users. Locker satisfaction 91%, pickup-point satisfaction 88%.
Ganjeh annual report 1402, infrastructure at-a-glance · retrieved 2026-08-20Persian originals: «تعداد نقاط گنجه: ۷۲», «تعداد نقاط گنجدار: ۲۳۷», «تعداد مرسولات تحویل شده: ۵۹۰۵۹۲», «تعداد کل کاربران در سال ۱۴۰۲: ۱۹۹۵۰۱ نفر». From the company's own 1402 annual report, in a copy held by Tehran Index. Ganjdar parcels grew 124x year on year off a tiny base. Locker cities: Tehran 61 points, Karaj 4, Tabriz 3, Isfahan 3, Pardis 1; pickup network spans 29 cities. 61.8% of users used the service once in the year.
