Visits to the Digipay website and appYear to 20 March 2023Company disclosed
60 million
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Visits across the website and the app combined, not distinct users.
Value of card-to-card transfersYear to 20 March 2023Company disclosed
More than 4.1 hemmat (thousand billion toman)
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06
Urban and rural locations where instalment credit was allocatedYear to 20 March 2023Company disclosed
More than 300
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06
Instalment-purchase credit allocated in a single month20 February to 20 March 2023Company disclosed
297 billion toman
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06The company calls this a record month. It says the figure was only 33 billion toman short of all instalment credit it granted in the year to 20 March 2021.
Buy-now-pay-later credits grantedYear to 20 March 2023Company disclosed
More than 2 million, to 610 thousand unique users
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Two million credits went to 610 thousand distinct people, an average of more than three each.
Value of buy-now-pay-later credit grantedYear to 20 March 2023Company disclosed
1 hemmat (thousand billion toman)
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06A hemmat is one thousand billion toman. Part of the 2.2 hemmat of all micro-credit.
Inbound support callsYear to 20 March 2023Company disclosed
More than 500 thousand
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Telephone calls only; the report counts more than 400 thousand online chats separately.
Value of micro-credits grantedYear to 20 March 2023Company disclosed
2.2 hemmat (thousand billion toman)
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Covers buy-now-pay-later credit, 12 to 24 month instalment loans and credit cards together. A hemmat is one thousand billion toman.
Value of successful wallet transactionsYear to 20 March 2023Company disclosed
1.5 hemmat (thousand billion toman)
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06
Successful wallet transactionsYear to 20 March 2023Company disclosed
10.6 million
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Successful transactions only. The report says close to a fifth of all its transactions in the year ran on the wallet.
Value of transactions processed in the super-appYear to 20 March 2023Company disclosed
6.2 hemmat (thousand billion toman)
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06
Supply-chain finance credit grantedYear to 20 March 2023Company disclosed
110 billion toman
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06
Stake in Digipay bought by Bank Tejarat23 September to 22 October 2022Company disclosed
20 per cent
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Made through Technotejarat, according to the report. The report does not print the price.
Micro-credits grantedYear to 20 March 2023Company disclosed
More than 2.3 million
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Counts credits, not borrowers. The report's footnote says these cover buy-now-pay-later credit, 12 to 24 month instalment loans and credit cards.
Active app installsYear to 20 March 2023Company disclosed
2 million
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Active installs summed across reputable app stores, as reported for the year; not the same as active users.
Suppliers who received supply-chain financeYear to 20 March 2023Company disclosed
More than 3,000
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06The report says the service focused on Digikala's sellers and suppliers, helping them reach the proceeds of their marketplace sales sooner.
Successful transactions on the unified payment gatewayYear to 20 March 2023Company disclosed
More than 52 million
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06A yearly count of successful payments through the gateway.
Share of instalment-purchase users who are menYear to 20 March 2023Company disclosed
83 per cent
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Instalment-purchase users only; women were 17 per cent.
Insurance policies issuedYear to 20 March 2023Company disclosed
123,069
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06Digipay's first year in insurance. The report names device cover for Digikala buyers and cover on its instalment loans as the year's two projects.
Monthly active users of the super-appYear to 20 March 2026Company disclosed
10 million
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
Peak daily users of the super-appYear to 20 March 2026Company disclosed
1,200,000
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06The highest number of users on a single day in the year, not a daily average.
Total credit made available to users, year-on-year changeYear to 20 March 2026Company disclosed
Up 195 per cent
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06Combines credit allocated by Digipay itself and bank loans arranged through it. The report does not print the underlying amount.
Credit allocated by Digipay, year-on-year changeYear to 20 March 2026Company disclosed
Up 171 per cent
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06Growth in credit allocated by Digipay itself. The same page prints 48 per cent growth in bank loans and 195 per cent growth in total credit made available.
Share of users who are menYear to 20 March 2026Company disclosed
61.5 per cent
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
Share of users who are womenYear to 20 March 2026Company disclosed
38.5 per cent
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
In-person loan registration branchesCalendar year 2023Company disclosed
3 in Tehran and 1 in Alborz province
Digipay annual report 2023, late December 2022 to December 2023 · retrieved 2026-10-06
Customers whose problem was solved at first contact with supportYear to 20 March 2026Company disclosed
50 per cent
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
Total credit purchases (BNPL), year-on-year changeYear to 20 March 2026Company disclosed
Up 221 per cent
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06Growth in the total of credit purchases, as distinct from the 171 per cent growth in credit allocated that the report prints on its records page.
Supply-chain finance credit granted to sellersCalendar year 2023Company disclosed
More than 550 billion toman
Digipay annual report 2023, late December 2022 to December 2023 · retrieved 2026-10-06
Corporate credit, total, year-on-year changeYear to 20 March 2026Company disclosed
Up 141 per cent
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06Credit extended to companies for their own purchases.
Largest credit line held by one userYear to 20 March 2026Company disclosed
500 million toman
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
Smallest credit line held by one userYear to 20 March 2026Company disclosed
2 million toman
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
Successful wallet withdrawals to bank accountsCalendar year 2023Company disclosed
More than 1 million
Digipay annual report 2023, late December 2022 to December 2023 · retrieved 2026-10-06
Bank loans arranged through Digipay, total, year-on-year changeYear to 20 March 2026Company disclosed
Up 48 per cent
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
Average bank-loan amount requestedYear to 20 March 2026Company disclosed
60 million toman
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06The average amount people asked for, not the average loan granted.
Largest bank loan paid to one personYear to 20 March 2026Company disclosed
200 million toman
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
Smallest bank loan paid to one personYear to 20 March 2026Company disclosed
20 million toman
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
Refunds processed21 December 2020 to 21 December 2021Company disclosed
7,200,000
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Credit purchases at contracted stores and other super-app transactions, against the equivalent span before the warDuring the twelve-day war of June 2025, against the equivalent span before itCompany disclosed
Down 66 per cent
Digipay summary of its performance in the twelve-day war, June 2025 · retrieved 2026-10-06The report does not say whether this is a fall in the number or the value of transactions, and prints no dates for either span and no absolute figure.
Brands and stores accepting Digipay credit nationwideYear to 20 March 2026Company disclosed
5,351
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06A count of brands and stores, in the section on in-person acceptance; their branches are counted separately, at about 15 thousand points of sale.
Provinces where Digipay acceptors are activeYear to 20 March 2026Company disclosed
31
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06All of Iran's 31 provinces.
Service categories offered with Digipay creditYear to 20 March 2026Company disclosed
19
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06
Points of sale of in-person acceptor brandsYear to 20 March 2026Company disclosed
15 thousand
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06Branches of the brands that accept Digipay credit in person, across the country.
In-person acceptors in household consumer goodsYear to 20 March 2026Company disclosed
2,256
Digikala annual report, Digipay chapter, year to 20 March 2026 · retrieved 2026-10-06The largest of the business types the report lists.
Stores accepting Digipay loans, online and in personAt the end of 2023Company disclosed
More than 50
Digipay annual report 2023, late December 2022 to December 2023 · retrieved 2026-10-06
Inbound support calls per dayCalendar year 2023Company disclosed
More than 2,400
Digipay annual report 2023, late December 2022 to December 2023 · retrieved 2026-10-06
Wallet top-ups21 December 2020 to 21 December 2021Company disclosed
1,533,764
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Wallet transactions, against the same period a year earlier21 December 2020 to 21 December 2021Company disclosed
4 times the same period a year earlier
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Goods-purchase loan credit allocatedCalendar year 2023Company disclosed
4.2 hemmat (thousand billion toman)
Digipay annual report 2023, late December 2022 to December 2023 · retrieved 2026-10-06
Smart payment gateway success rate21 December 2020 to 21 December 2021Company disclosed
More than 91 per cent
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Active app installs21 December 2020 to 21 December 2021Company disclosed
1 million
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Users registered for credit21 December 2020 to 21 December 2021Company disclosed
446,522
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Banks funding Digipay loan creditAt the end of 2023Company disclosed
Bank Mellat and Bank Tejarat
Digipay annual report 2023, late December 2022 to December 2023 · retrieved 2026-10-06
Visits to website and super-app21 December 2020 to 21 December 2021Company disclosed
150 million
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Visitors to the instalment-purchase page21 December 2020 to 21 December 2021Company disclosed
5,716,541
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Average monthly transactions on the super-app21 December 2020 to 21 December 2021Company disclosed
1,200,000
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Average monthly transactions on the unified payment gateway (UPG)21 December 2020 to 21 December 2021Company disclosed
4,300,000
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Total BNPL credit allocated to users21 December 2020 to 21 December 2021Company disclosed
154 billion rial
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Value of refunds processed21 December 2020 to 21 December 2021Company disclosed
35,000 billion rial
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Wallet transactions in the year21 December 2020 to 21 December 2021Company disclosed
More than 16 million
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Wallet top-up value21 December 2020 to 21 December 2021Company disclosed
1,827 billion rial
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Wallet transaction value in the year21 December 2020 to 21 December 2021Company disclosed
More than 7,000 billion rial
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Micro-credits granted21 December 2020 to 21 December 2021Company disclosed
88,692
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Total credit allocated to users21 December 2020 to 21 December 2021Company disclosed
9,200 billion rial
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Value of transactions processed in the super-app21 December 2020 to 21 December 2021Company disclosed
More than 39,000 billion rial
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Share of all Digipay transactions made on the wallet21 December 2020 to 21 December 2021Company disclosed
27 per cent
Digipay annual report, 21 December 2020 to 21 December 2021 · retrieved 2026-10-06
Successful transactions on the unified payment gatewayCalendar year 2023Company disclosed
More than 50 million
Digipay annual report 2023, late December 2022 to December 2023 · retrieved 2026-10-06
Value of successful wallet transactionsCalendar year 2023Company disclosed
More than 6 hemmat (thousand billion toman)
Digipay annual report 2023, late December 2022 to December 2023 · retrieved 2026-10-06
Average monthly transactions on the super-appYear to 20 March 2023Company disclosed
1.3 million
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06A monthly average across the year, not a yearly total.
Average monthly transactions on the unified payment gatewayYear to 20 March 2023Company disclosed
4.3 million
Digipay annual report for the year to 20 March 2023 · retrieved 2026-10-06A monthly average across the year. Page 59 gives more than 52 million successful gateway transactions for the year.
Micro-credit loansFinancial year 2022-23, as printed in the company reportCompany disclosed
The same page prints micro-credit facilities granted as more than 2 million 300 thousand credits, with a total amount of 2.2 hemmat, that is 2,200 billion toman. A footnote on the same page states these credits took the form of BNPL facilities, 12 to 24 month facilities and credit cards, and the glossary defines micro-credit as covering short-term one-month facilities, long-term 12 to 24 month facilities and credit cards.
Credit users & growthFY2024-25, as reported April 2025Company disclosed
Digiato, reporting a Digipay release of 6 April 2025, states that use of Digipay's BNPL services rose more than 290 percent against the previous year and that 11,000 billion toman of credit was allocated to users through Digipay.
Autumn-quarter volumesOct-Dec 2024Company disclosed
11,000B toman credit allocated (~$157M) and 55,000B toman of transactions processed (~$786M) in the quarter alone, across credit, business services, credit cards, insurance and wealth products (conversions ours, at the FY2024-25 average of ~70,000 toman/$)