Candidates offered a jobYear to 19 March 2024Company disclosed
70
IranServer annual report, year to March 2024 · retrieved 2026-10-08People offered a job from 4,500 applications and 585 interviews; average hiring process 12 days.
Average time to first response on a support ticketAt the time of the report for the year to 19 March 2024Company disclosed
12 minutes
IranServer annual report, year to March 2024 · retrieved 2026-10-08Time to the first reply on a ticket, not time to resolve it, as stated in the report after a year of process changes. The report gives 15 minutes for tickets raised between 10 pm and 6 am.
Support and contact centre teamAt the time of the report for the year to 19 March 2024Company disclosed
61 people
IranServer annual report, year to March 2024 · retrieved 2026-10-08The report names this as the company's largest team.
Website usersYear to 19 March 2024Company disclosed
2 million
IranServer annual report, year to March 2024 · retrieved 2026-10-08Visitors to the company website, not customers.
Domain name lookupsYear to 19 March 2024Company disclosed
24.5 million
IranServer annual report, year to March 2024 · retrieved 2026-10-08Domain availability lookups, not registrations.
Employees, average ageAt the time of the report for the year to 19 March 2024Company disclosed
29 years
IranServer annual report, year to March 2024 · retrieved 2026-10-08
New domain registrations, rateYear to 19 March 2024Company disclosed
one every 7 minutes
IranServer annual report, year to March 2024 · retrieved 2026-10-08A stated rate; the report does not print an annual total of registrations.
Job applications receivedYear to 19 March 2024Company disclosed
4,500
IranServer annual report, year to March 2024 · retrieved 2026-10-08
Support tickets answeredYear to 19 March 2024Company disclosed
663,439
IranServer annual report, year to March 2024 · retrieved 2026-10-08
EmployeesAt the time of the report for the year to 19 March 2024Company disclosed
more than 200, in 15 departments
IranServer annual report, year to March 2024 · retrieved 2026-10-08A headcount as printed in the report, without a date of its own.
Share of Iran-based customers in Tehran provinceAt the time of the report for the year to 19 March 2024Company disclosed
45.82 per cent
IranServer annual report, year to March 2024 · retrieved 2026-10-08Share of customers by province; Isfahan and Khorasan Razavi follow at 10.16 per cent each.
Support tickets per day, averageYear to 19 March 2024Company disclosed
1,818
IranServer annual report, year to March 2024 · retrieved 2026-10-08
Women's share of employeesAt the time of the report for the year to 19 March 2024Company disclosed
27 per cent
IranServer annual report, year to March 2024 · retrieved 2026-10-08
Website visitsYear to 19 March 2024Company disclosed
more than 33 million
IranServer annual report, year to March 2024 · retrieved 2026-10-08
Cloud data centre cities in IranYear to 19 March 2024Company disclosed
Tehran, Tabriz and Shiraz (Shiraz added in the year)
IranServer annual report, year to March 2024 · retrieved 2026-10-08Cities where the company runs cloud capacity in data centres; the report does not say whether it owns the facilities or leases space in them.
Customer countAs at 1 September 2026Conflicting evidence
Company's statistics band states 373,000+ customers. Tehran Index does not republish a single customer figure as fact.
Other self-reported scale figuresAs at 1 September 2026Company disclosed
5,000,000+ support interactions resolved; 700,000+ services delivered; 24+ years in market