Digikala's chatbot answered over 943,000 questions with a 92% success rate; Snapp's support rated 4.68/5; Divar's new free chat feature increased positive feedback by 10%, and WePod's smart chat halved wait times and automated half of inquiries. These figures highlight AI adoption in customer support but reveal challenges with complex user requests.
Evidence status is semantic, not decorative, see Methodology for how verification tiers are defined.
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