Datin says its "Ask Me" AI support system, built for WePod, answered more than 485,000 questions in the month from 22 May to 21 June 2026, against 334,000 inbound contacts to WePod's call centre in the same month. Alongside 20% user growth, average waiting time in the support queue fell 50%. Datin says the system draws on WePod's knowledge base and operational systems to give personalised answers rather than acting as a plain chatbot.
Evidence status is semantic, not decorative, see Methodology for how verification tiers are defined.
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